Capture the request
Record the customer, origin, destination, service and shipment information required for execution.
Help / Operations
Bookings and shipments.
A booking captures customer demand. Shipment records carry the cargo, service, movement, compliance and commercial context forward.
Working model
Add cargo detail
Weight, dimensions, product and shipment references become inputs for planning and billing.
Validate compliance context
GST place of supply, E-Way Bill records and other required dispatch data belong to the shipment context.
Move into planning
Once the demand is ready, it can be assigned into route and trip planning.
Follow the same record
Tracking, delivery, POD, invoice and support context remain attached to the shipment journey.
Good to know
Bulk booking
Customer users can also submit bookings in bulk through CSV based workflows.
Charged weight
Freight logic can compare actual and volumetric weight as part of billing context.
Exceptions stay structured
Damage, loss, shortage and other delivery exceptions should be recorded against the shipment rather than in separate notes.